Frequently Asked Questions
Frequently Asked Questions
Jewellery & Materials
What materials do you use?
I make jewellery in sterling silver, brass and natural stones. Each piece is made in small batches in my studio outside Gothenburg, Sweden, with a focus on texture, form and natural variation.
Is your jewellery handmade?
Yes — entirely. I design, construct and finish every piece by hand in my studio in Sweden. There is no production line and no outsourcing. Everything is made by me.
Are your stones natural?
Yes. I use natural stones including dendritic agate, jasper and chrysocolla. Each stone carries its own unique colours and patterns — no two are the same.
Will my piece look exactly like the photos?
Because each piece is handmade — and many include natural stones — there will be slight variations. This is intentional. It's what makes each piece yours.
Why do some stones look like landscapes?
Certain stones, such as dendritic agate, contain natural mineral inclusions that form branching patterns resembling trees, moss or water. This is part of what draws me to them — they feel like small worlds.
Orders & Shipping
How long will my order take?
Most pieces are made to order. Please allow up to 14 days for production, plus shipping time. I'll send you confirmation once your piece has been dispatched.
Do you ship internationally?
Yes — I ship internationally. Shipping times and costs vary depending on your location.
Will I need to pay customs or import fees?
International orders may be subject to customs duties or import taxes depending on your country. These charges are the responsibility of the customer — I'm unable to advise on them as they're determined by your country's regulations.
Can I return or exchange an item?
If you're not completely satisfied with your purchase, please get in touch within 7 days of receiving it and I'll do my best to help.
Care & Longevity
How should I care for my jewellery?
Store it somewhere dry and avoid contact with water, perfume and chemicals. A soft polishing cloth will gently restore shine when needed.
Will silver tarnish?
Sterling silver naturally tarnishes over time, particularly when exposed to air and moisture. This is completely normal and easily resolved with a polishing cloth.
Can I wear my jewellery every day?
Many pieces are designed for everyday wear. I'd recommend removing jewellery during swimming, exercise or heavy manual work to help preserve the finish.
One-of-a-Kind Pieces
Why are some pieces one of a kind?
Some designs are built around natural stones whose patterns simply cannot be replicated. Each piece is made to let the stone speak for itself.
Can you recreate a sold piece?
When natural stones are involved, exact replicas aren't possible. But I can often create something similar using a different stone — get in touch and we can talk it through.
Do you take custom commissions?
I occasionally accept commissions for bespoke pieces. If you have something in mind, please reach out and I'll let you know whether it's something I can take on.
About the Studio
Where is the jewellery made?
Everything is made in my studio outside Gothenburg in Västra Götaland, Sweden.
Who makes the jewellery?
Me — Nic Johansson. I'm the designer, the maker, and the person who'll pack and post your order.
If you have any other questions, please get in touch. I'm always happy to hear from you.