Fraktpolicy

SHIPPING

Our product descriptions set out the delivery fees.

Pre-made items – Are usually shipped within 5 business days of your confirmed order. We will send notification, and where relevant the tracking number, as soon as your order is shipped by us.

Made-to-order – For made-to-order and customisable items, please allow up to 4 weeks for completion and shipping. If you need a piece by a particular date, please contact nico@nicoandbear.com before ordering, to confirm whether an earlier shipping date is possible.

Delivery Address - You are responsible for providing us with a safe and secure residential address for the items to be shipped and for which you have access.

Currently, we cannot ship items to Post Office boxes or non-residential addresses.

Please note that we do not accept any responsibility for items that have not been received by you, which have been marked as delivered to the address you have provided.  We also cannot accept any liability for items shipped to an incorrect address where you have provided those details to us. Please check your order confirmation to ensure all provided details are correct and in case of errors, contact us immediately.